Yes, we have delivery charge. Inside Dhaka, our delivery charge is 500 tk.
After full payment confirmation, you’ll get your product with in 24 hours except Friday. Our delivery is closed for Friday and other Government Holidays.
There are two way of order placement.
1) You can place order through website. In that case you need to select product and place order through our website. Then an invoice will be generated and send it to your mail. Then you need to pay certain amount of money through Bkash or deposit in our Bank Account to confirm your order. If you pay through Bkash then you need to pay 1.5% extra.
2) You can come to our office to place order. In that case, you need to deposit advance in our bank account & place Bank Slip to our office. You can also pay cash in our office as well. After fulfill of papers and payment, your order will be placed. Product will be delivered from our ware house. You can take product from our office or ware house as well.
You can make payment through Bkash or Bank Deposit.
Our Bkash Merchant Account: 019888-90099
Our Bank Account : City Bank, Kawranbazar
Account Name : SIC | Account Number : 1402688425001
If you find any problem with products, you can return the product immediately. We also provide customer home service also in that case. As we are the distributor of Smart Technologies Limited, Smart will take all liabilities in that case. For this, you need to bring all necessary documents like sales receipt, warranty paper etc.
No. You can’t. In that case you have to receive product. Money will not be refunded.
Warranty will be given as per Smart Technologies Limited Policy. Visit : www.smartbd.com for details.