FREQUENTLY ASKED QUESTIONS
Yes. You’ll receive intake same product in the picture. Our customer support will ensure you about this. If you give us order to ready your device then we’ll open the intake package in front of you.
If you find any problem with products, you can return the product immediately. We also provide customer home service also in that case. For this, you need to bring all necessary documents like sales receipt, warranty paper etc. But in general we open intake product in front of customer. So all damages should be under warranty policy of Smart Technologies.
There are two way of order placement.
1) You can place order through website. In that case you need to select product and place order through our website. Then an invoice will be generated and send it to your mail. Then you need to pay certain amount of money through Bkash or deposit in our Bank Account to confirm your order. If you pay through Bkash then you need to pay 1.5% extra.
2) You can come to our office to place order. In that case, you need to deposit advance in our bank account & place Bank Slip to our office. You can also pay cash in our office as well. After fulfill of papers and payment, your order will be placed. Product will be delivered from our ware house. You can take product from our office or ware house as well.
You can ship your order to any place of Bangladesh. Remember : you just need to pay initial minimum amount (500tk) to place order if you take the product from our sales center.
If you want to take home delivery/office delivery, in that case you need to pay full amount at first. Then product will be delivered. In Dhaka, Delivery charge is 500 tk & outside of Dhaka, delivery charge is 800 tk.